Privacy Policy

We may collect:

• Name, email, billing address, and delivery information.
• Order details, product licenses, download status, and support history.
• Payment status and transaction identifiers. Payment-card details are processed by our payment provider and should not be sent to us by email.
• Account login information if you create an account.
• Device, browser, IP address, approximate location, and website activity through cookies or similar technologies.
• Marketing preferences and communications with us.

We use information to:

• Process and deliver orders.
• Provide downloads, licenses, receipts, and support.
• Detect fraud, abuse, and unauthorized transactions.
• Operate, secure, troubleshoot, and improve the website.
• Send transactional messages.
• Send marketing only where permitted and where you have consented or the law allows it.
• Meet legal, accounting, tax, and compliance obligations.

We may share necessary information with service providers that help us operate the store, including payment processors, hosting providers, ecommerce and download platforms, email providers, analytics providers, fraud-prevention services, publishers or licensing platforms, professional advisers, and government or law-enforcement authorities where required.

We do not sell customer contact information.

We use necessary cookies for shopping-cart, login, security, checkout, and website functionality. With your permission where required, we may use analytics or advertising cookies. See our Cookie Policy.

You can unsubscribe from marketing emails using the unsubscribe link in the message or by contacting support@dawcart.com. Transactional messages, such as order or support communications, may still be sent when necessary.

We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, prevent fraud, and meet legal and accounting obligations. Retention periods vary by information type.

We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security. Use only the official website and never send passwords or full payment-card details by email.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Information may be processed in the United States or other countries where our service providers operate. Additional rights may apply depending on your location.

We may update this Privacy Policy by posting a revised version with a new effective date.

Privacy questions and requests: support@dawcart.com or call +1 (423) 275-4751.