From checkout to activation
Delivery & Activation Policy
Understand how your digital order is prepared, what to include in your hardware-ID file, and when to expect delivery. Follow the instructions supplied for your product and edition.
Up to 6 hours
Delivery target after receipt of a valid hardware-ID file—not checkout alone.
A readable .txt file
Submit the hardware ID exactly as instructed when required for activation.
Electronic delivery
What you receive depends on the product and its activation requirements.
This is not instant delivery. Missing or invalid files and payment or verification issues may delay processing. Read the complete policy below.
Digital products and hardware-ID activation
Most products sold by Daw Cart Business are delivered electronically and may require activation against the customer's hardware ID. Depending on the product, delivery may include a download link, license key, activation code, account entitlement, or installation instructions.
After payment is confirmed, we send instructions for creating a plain-text (.txt) file containing the hardware ID required for activation. The customer must submit the file through the designated secure upload method or to support@dawcart.com. We begin license preparation after receiving a valid, readable hardware-ID file.
Our delivery target is within up to 6 hours after receipt of a valid hardware-ID file. This is not instant delivery. A missing, incorrect, incomplete, unreadable, or incompatible hardware ID may delay processing while we request corrected information.
Hardware-ID file requirements
The file should contain the hardware ID exactly as requested in the delivery instructions. Use a plain-text .txt file and include the order number if requested. Do not include passwords, full payment-card numbers, government identification numbers, or unrelated personal information.
Payment and verification delays
An order may be held temporarily for payment confirmation, fraud screening, inventory/licensing verification, hardware-ID validation, or a technical review. We will not represent an order as delivered until the delivery message or entitlement has been issued.
Missing delivery
If you do not receive your order within 6 hours after submitting a valid hardware-ID file:
- Check your spam, junk, and promotions folders.
- Confirm that the hardware-ID file was successfully submitted and was readable.
- Contact support@dawcart.com with your order number and submission details.
We will verify the order and resend the delivery instructions or provide another appropriate solution where possible.
Incorrect email address
If you entered an incorrect email address, contact us as soon as possible. We may be able to correct the delivery address before the license is redeemed. Do not send passwords or payment-card details.
Product-specific delivery terms
Some publishers require a separate account, application, installer, or activation process. These requirements are disclosed on the product page when known and are also governed by the publisher's license terms.
Physical products
If Daw Cart Business offers a physical product, its product page and checkout will state the available destination, shipping charge, carrier, handling time, estimated transit time, and tracking method. Physical delivery information will be kept consistent with our Merchant Center settings.
Contact
Delivery questions: support@dawcart.com or call +1 (423) 275-4751. Business address: 4515 Brainerd Rd Suite B, Chattanooga, TN 37411, USA
Business
Daw Cart Business
Business address
4515 Brainerd Rd Suite B,Chattanooga, TN 37411, USA